Why is AI chat limited but articles are unlimited?
Serving articles is cheap — they're cached text from our database. AI chat is different:
each query runs a large language model that searches across all monitored sources,
retrieves relevant articles, reasons about them, and generates a cited answer. This
costs real compute per message. We limit AI queries by tier to keep the service
sustainable. Everything else — briefings, signals, stories, the graph — runs on
pre-computed data and is free for everyone.
What exactly counts as a “chat query”?
Each message you send to the AI assistant counts as one query. The AI performs a vector
search across thousands of articles, retrieves the most relevant ones, and synthesizes
an answer with source citations. Follow-up questions in the same conversation each count
as separate queries. Your daily limit resets at midnight East Africa Time.
Why are articles unlimited on every plan?
Reading news should be free. Articles are collected and cached — serving them costs
fractions of a cent. We'd rather you read everything and use AI chat when you need
deeper answers than gate basic news access.
When will paid plans be available?
We're currently in beta with the free tier. Paid plans (Plus, Pro, and Team) will launch
once we've validated the product with our first 100 users. Join the waitlist and we'll
notify you as soon as they're available. Early waitlist members may get a discount.
What payment methods will be accepted?
When paid plans launch, we'll accept M-Pesa, credit/debit cards, and bank transfers via
Paystack. All prices are in KES. You'll be able to cancel anytime from your account
settings.
Why should I create an account if intelligence is free?
Guests can browse intelligence pages (briefings, signals, stories, graph). An account
unlocks AI chat, saved searches, bookmarks, annotations, personalized feeds, and
analytics. Your account also works across web and Telegram.
Is 3 AI queries per day enough on the Free plan?
For most casual users, yes. Think of it like asking 3 questions to a research assistant
each day. You still get unlimited access to pre-computed intelligence (briefings,
signals, story clusters, entity graph) which answers most questions without AI chat. If
you need to dig deeper regularly, Plus will give you 15 queries/day for less than a cup
of coffee.
How is Arifa Chat different from general AI assistants?
General AI assistants have no real-time access to Kenyan news. When you ask them about a
story, they may hallucinate or give outdated answers. Arifa Chat searches monitored
Kenyan and East African news sources, retrieves the actual articles, and synthesizes an
answer with citations. Think of it as asking a research assistant who has read
every article from Nation, Standard, Business Daily, and 19 other outlets — today.
What is a “Smart Feed”?
A Smart Feed is a custom AI-curated news feed for a specific topic you care about.
Define what you're interested in (e.g., "Fintech Kenya" or "Climate policy + East
Africa") and Arifa continuously filters all monitored sources to show you only matching
articles. Like a Google Alert, but visual, real-time, and integrated into your feed.
Can I listen to articles instead of reading them?
Yes! On the Free plan, your phone's built-in voice reads articles aloud (always free on
the Android app). On Plus and above, Arifa generates premium AI-narrated audio — a
natural-sounding voice reads the article for you like a podcast. Plus gets 5
narrations/day, Pro gets 20, Team gets unlimited. All plans also include audio briefings
— a spoken summary of today's top intelligence.
What does “90-day analytics history” actually show me?
The analytics dashboard tracks how media tone around topics shifts over time. With 3
days (Free), you see yesterday's shifts. With 90 days (Plus), you can see how coverage
of, say, "NHIF transition" changed mood over 3 months — useful for understanding
narrative arcs. With 1 year (Pro), you get full long-term trend analysis for reports.
Is Plus worth KES 349/month?
At KES 349, Plus costs less than one coffee per week. You get 15 AI research queries
daily (that's asking a research assistant 15 questions about Kenyan news), 5 premium
audio narrations (listen to articles during your commute), 3 custom smart feeds, and 90
days of analytics history. If you're a professional who reads news daily and values
understanding over skimming headlines — it pays for itself in time saved.
What are “National Signals”?
National Signals are AI-detected trends across Kenyan media — things like rising
political tension, currency pressure, or sector growth. Each signal has a strength score
(0–100), a trend direction (rising/falling), and an escalation probability. They're
generated by analyzing patterns across thousands of articles, not by human editors.